The power of mobility to transform the way businesses operate remains a hot topic. There seems to be a new story each day on how a company ‘went mobile’ and completely changed the way it operated. Like anything though, results are proportional to effort and there are three common approaches to going mobile.
These approaches are commonly used as a road map of how an organisation’s mobile program evolves. Each evolution represents an investment and corresponding return, however there are shortcuts.
All too often the discussion of mobile applications focuses on removing paper from the field. That goal easily can be achieved by simply taking paper forms and making them digital. While this is admirable, it is only an incremental enhancement as there are no improvements in the field process. All you are doing is removing the data entry.
Damien from Retriever explains how using mobile applications for workflow enforcement, provides substantial additional value in many areas of business through improved efficiency, compliance and quality.
As mobile technology continues to evolve, the complexity of mobile resource management tools seems to increase. In many cases these provide clear benefits across the board, however in other cases, despite the glitz, there is little benefit offered by the system. This is prone to occur when there is a mismatch between the management tools and dashboards and their ability to truly affect a change in the field.
In this article, Damien Moriarty from Retriever explains how to avoid a mismatch between the management tools and dashboards and their ability to truly affect a change in the field.