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Resources from Retriever Communications

Featured resource

Digital forms can transform your field service operations

Don’t neglect forms – they are a key to great field service performance Technology is a powerful tool that can act as a force multiplier when it comes customer service, efficiency and operational effectiveness. But there’s one element, that can often be overlooked – a critical element that determines whether…
Field Service Software vs Spreadsheets?

Field Service Software vs…

Have you ever held on to a pair of running shoes much too long? They’re…

7 Trends reshaping the future of FM

7 Trends Reshaping the…

Of all the industries currently undergoing radical transformation, facility management has had to evolve quicker…

Nic Grange, CTO

NIC GRANGE – RETRIEVER…

From university graduate to Chief Technology Officer, our long-serving employee Nic Grange takes us through…

Customer engagment

Five Strategies to Improve…

Contracts aside, customers can sever their relationship with you at any time and go elsewhere.…

How to Measure the Effectiveness of Your Field Service Operations

How to Measure the…

In February 2021 there was a press report about new rates for drivers working for…

Future trends and challenges of asset management

Future Trends and Challenges…

Who among us is organised and proactive enough to think, ‘Six months have gone by…

How field workers can be your best sales staff

How field workers can…

One of the most tried and tested truisms of life is that people like to…

Measuring ROI of Field Service Software

How to Measure ROI…

In the simplest of terms, return on investment (ROI) measures the return on an investment…

Five critical KPIs for field service success

Critical KPIs for Field…

Chris Calamos, CEO Retriever Communications gives insight into the Five Critical KPIs for Field Service…

Future of Maintenance vs Repairs - Part 2

Future of Maintenance vs…

Future of Maintenance vs Repairs – Part 2, our previous blog Part 1 discussed the…

Maintenance versus repairs

Maintenance Versus Repairs –…

What was that your grandmother told you? ‘A stitch in time saves nine’? ‘Make hay…

Field Service Software adoption

Overcoming the challenges of…

By: Chris Calamos, CEO Retriever Communications Change. It may be as good as a rest,…

Field Service Software Efficiency
Blog

Efficiency, system, economy!

While parts of the world are still struggling with rising numbers of cases in the…

Blog

Safety of field service…

Ensuring the safety of field service workers while they carry out their tasks is now…

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