EXTEND PRONTO XI WITH RETRIEVER FIELD SERVICE
Flexible Service Reports
Professional service reports will differentiate you from your competition. Our service reports offer photographs, customer signatures and trend graphs, and provide proof that a call has been successfully completed. They also clearly represent your brand including logos.
Mobile Client
A solution that can work offline and seamlessly synchronise data back to the central system when connectivity is restored means workers are more likely to complete work when they’re on-site, preventing safety compliance issues and ensuring the data reflects a real-time view of what happened during the service visit.
Scheduler
Job allocation is driven by smart algorithms that match the right technician with the task based on their experience, training and capacity. You can see, in real-time, where a technician is and get an accurate estimate of when they will arrive. This allows you to maximise productivity and avoid costly delays.
A Field Service Mobile App Can Revolutionise Your Business
Field service technicians need to access and capture huge amounts of information to successfully complete their work. From the moment a scheduler allocates the task, through to completing the job on site, everything from the site address [...]