EXTEND PRONTO XI WITH RETRIEVER FIELD SERVICE
Flexible Service Reports
Professional service reports will differentiate you from your competition. Our service reports offer photographs, customer signatures and trend graphs, and provide proof that a call has been successfully completed. They also clearly represent your brand including logos.
Mobile Client
A solution that can work offline and seamlessly synchronise data back to the central system when connectivity is restored means workers are more likely to complete work when they’re on-site, preventing safety compliance issues and ensuring the data reflects a real-time view of what happened during the service visit.
Scheduler
Job allocation is driven by smart algorithms that match the right technician with the task based on their experience, training and capacity. You can see, in real-time, where a technician is and get an accurate estimate of when they will arrive. This allows you to maximise productivity and avoid costly delays.
Five key questions to ask when assessing the quality of your field service
Success in field service management boils down to meeting five key objectives. You must have the right person at the right place at the right time equipped with the right tools, parts and correct information. When one [...]