Retriever’s Enterprise Mobility software has the ability to benefit a wide range of industries. Over the years, Retriever has worked in partnership with its diverse customer base to extend its capabilities to solve more business problems using our experience and technology platform. Retriever prides itself on being responsive to our customer’s needs and we thrive on building mission critical systems that our customers depend on.
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“Plus ES have been using Retriever as our field mobility solution for the last 4 years, supporting the growth of our business from 30,000 to over 500,000 meter installations in that time, with close to 1000 users at its peak. Retriever provides a standard platform for data capture and near real time data provision into integrating systems giving high visibility to our and our partners businesses. The Retriever solution continues to provide PLUS ES increase efficiencies across our scheduling and field services functions. Retriever have worked closely with Plus ES to improve its base product for it’s clients worldwide. Retriever have always been responsive to our requests and willing to work closely with us to provide the best outcome for our business. Our overall experience with Retriever has been fantastic and we see them as a integral partner”
Nural Omer, Head of Business Architecture and PMO
“Partnering with Retriever has enhanced our Customer Service delivery. Our Schedulers and Technicians alike, use the latest solution with onboard intelligence to deliver the most efficient service possible….“
General Manager – Operations, Wedderburn
“TMHA engaged Retriever Communications to deliver a comprehensive Field Service Solution, fully integrated into our ERP for our mobile fleet of over 300 field technicians. Since the initial deployment we have been able to constantly refine and improve the system. The team at Retriever understand our business and our requirements – we consider them partners in our journey.“
General Manager – IS&T, Toyota Material Handling Australia Pty Ltd
“In 2010, Otis Australia and New Zealand commissioned Retriever Communications to develop an application to schedule and track service tasks; record time and expenses as well as monitor mechanic safety. Since then, we have partnered with Retriever to implement productivity enhancements for our service business. In 2019, we expanded this relationship to develop time ticket solutions for our construction business.”
Anthony Seddon, Director Support Operations, Otis Australasia