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Resources from Retriever Communications

Featured resource

Digital forms can transform your field service operations

Don’t neglect forms – they are a key to great field service performance Technology is a powerful tool that can act as a force multiplier when it comes customer service, efficiency and operational effectiveness. But there’s one element, that can often be overlooked – a critical element that determines whether…
Scheduling automation and what it means to your bottom line

Scheduling automation and what…

Finding it difficult to improve your bottom-line profit? You are not alone out there! The…

How to achieve a first-time fix and what it means to your bottom line

How to achieve a…

Achieving first-time fix requires field service teams to have access to the right information at…

Outcome as a service

Why Outcome as a…

Think about the coffee you purchased from a local café. You know that it’s made…

A-Field-Service-Mobile-App-Can-Revolutionise-Your-Business-scaled

A Field Service Mobile…

Field service technicians need to access and capture huge amounts of information to successfully complete…

Great technology = increased field service productivity

Increase field service productivity

The keys to delivering the best possible field service outcomes is about dispatching the right…

Review your scheduling strategy

Review your scheduling strategy

It’s time to review your scheduling strategy – Floods, drought, fires, the pandemic, – it…

Predictive-Maintenance-what-the-right-data-means-for-your-asset-performance

Predictive Maintenance – what…

Businesses today create, collect and store more data than ever before. But the value of…

Streamline workflows with Formbuilder

Streamline workflows with Formbuilder

Do you ever feel as if you or the rest of the workforce at your…

Five Metrics for Success…

There’s a lot more to effective asset management than knowing when you deployed a new…

Five key questions to ask when assessing the quality of your field service

Five key questions to…

Success in field service management boils down to meeting five key objectives. You must have…

Mobility is not optional for field service technicians

Mobility is not optional…

Technician access to mobile technology is now an essential tool and its benefits extend through…

Future trends and challenges of Asset Management

Future Trends And Challenges…

Who among us is organised and proactive enough to think, ‘Six months have gone by…

DaaS is the future of work

Device as a Service…

Retriever Communications, the leader in service lifecycle management and mobility solutions, ​and Gamma Solutions, leaders in enterprise…

How to audit your preventative maintenance schedule

How to audit your…

Timing is everything We’ve all heard the joke about what’s the secret to great comedy……

Integrating your field service solution and CRM delivers CX excellence

Integrating your field service…

One of the great ironies of modern industry is that we have access to more…

Blockchain inventory management

Blockchain Inventory Management

Whenever we hear the word ‘blockchain’ there’s an inevitable association with the world of cryptocurrencies.…

Achieving-compliance-with-asset-management-software

Achieving compliance with asset…

All businesses know that not being compliant can be costly and even, in a worst…

Transition to outcome based service with Asset Aviator

Transition to Outcome-Based Service…

When Bob Dylan wrote ‘the times they are-changin’ it’s doubtful that he was referring to…

Field Service Trends

Field service trends for…

Field service technology has moved ahead in leaps and bounds. The shift from paper-based, manual…

Work order management

Work Order Management: Are…

Work order management is a critical function that ensures problems are swiftly resolved by qualified…

How does your field management strategy stack up?

How does your field…

Your field management strategy is critical to your overall strategy. But how do you balance…

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