Resources from Retriever Communications
How HVAC innovations are…
It has long been established that the HVAC industry is a significant contributor to rising…
Introducing Ben Hartman
We sit down with our newest member of the team, National Sales Manager, Ben Hartman.…
The technician of the…
So much science fiction from the 1960s, 70s and 80s has become science fact today.…
Five ways Retriever improves…
While all industries have their safety challenges, the HVAC sector can be exposed to particularly…
Software should complement your…
There are many things that every business does and there are accepted ways of doing…
How Can Technology Reduce…
Workplace accidents and on-the-job injuries cost businesses and the economy significantly. Data compiled by Safe…
First-Time Fix Rates and…
For companies relying on field service teams, there is a balancing act. How do you…
Why your ERP can…
Enterprise resource planning (ERP) software is incredibly powerful. It can support a business through almost…
Apps vs browsers for…
Apps versus browsers: why an app-based approach is best for field service workers. ‘Is there…
Engage and empower –…
The last 18 months have been described as a big leveller, with organisations and individuals…
MARGOT HOEKSTRA – RETRIEVER…
A passion for making life as simple and intuitive as possible for the end customer…
How employee engagement can…
Unhappy and disengaged staff can be a business’ worst nightmare. Any organisation that has had…
What is real time…
As the name suggests, the term ‘real-time systems’ refers to systems that carry out tasks…
Field Service Software vs…
Have you ever held on to a pair of running shoes much too long? They’re…
7 Trends Reshaping the…
Of all the industries currently undergoing radical transformation, facility management has had to evolve quicker…
NIC GRANGE – RETRIEVER…
From university graduate to Chief Technology Officer, our long-serving employee Nic Grange takes us through…
Five Strategies to Improve…
Contracts aside, customers can sever their relationship with you at any time and go elsewhere.…
How to Measure the…
In February 2021 there was a press report about new rates for drivers working for…
Future Trends and Challenges…
Who among us is organised and proactive enough to think, ‘Six months have gone by…
How field workers can…
One of the most tried and tested truisms of life is that people like to…
How to Measure ROI…
In the simplest of terms, return on investment (ROI) measures the return on an investment…
