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Resources from Retriever Communications

Featured resource

Why Outcome as a Service differentiates you from your competitors

Think about the coffee you purchased from a local café. You know that it’s made up of specific ingredients like coffee beans, water and milk. Then there’s the cup and lid and the barista’s expertise and time. Not to forget the expensive coffee machine. When you pay your money for…
A-Field-Service-Mobile-App-Can-Revolutionise-Your-Business-scaled

A Field Service Mobile…

Field service technicians need to access and capture huge amounts of information to successfully complete…

Great technology = increased field service productivity

Increase field service productivity

The keys to delivering the best possible field service outcomes is about dispatching the right…

Review your scheduling strategy

Review your scheduling strategy

It’s time to review your scheduling strategy – Floods, drought, fires, the pandemic, – it…

Streamline workflows with Formbuilder

Streamline workflows with Formbuilder

Do you ever feel as if you or the rest of the workforce at your…

Five key questions to ask when assessing the quality of your field service

Five key questions to…

Success in field service management boils down to meeting five key objectives. You must have…

Mobility is not optional for field service technicians

Mobility is not optional…

Technician access to mobile technology is now an essential tool and its benefits extend through…

DaaS is the future of work

Device as a Service…

Retriever Communications, the leader in service lifecycle management and mobility solutions, ​and Gamma Solutions, leaders in enterprise…

Integrating your field service solution and CRM delivers CX excellence

Integrating your field service…

One of the great ironies of modern industry is that we have access to more…

Blockchain inventory management

Blockchain Inventory Management

Whenever we hear the word ‘blockchain’ there’s an inevitable association with the world of cryptocurrencies.…

Field Service Trends

Field service trends for…

Field service technology has moved ahead in leaps and bounds. The shift from paper-based, manual…

How does your field management strategy stack up?

How does your field…

Your field management strategy is critical to your overall strategy. But how do you balance…

Crisis Opportunity

2022 is the year…

The last two years have been a roller coaster ride for businesses. Between seven-day lockdowns…

The Manual Tasks That Eat Into Your Bottom Line

The Manual Tasks That…

In today’s competitive economic environment, productivity is a top priority for every organisation employing field…

FSMS Implementation Pitfalls

The 5 Biggest FSMS…

Field service management software (FSMS) offers a huge array of benefits. It ensures your field…

How HVAC innovations are inspiring new trends

How HVAC innovations are…

It has long been established that the HVAC industry is a significant contributor to rising…

Introducing Ben Hartman

We sit down with our newest member of the team, National Sales Manager, Ben Hartman.…

The technician of the future

The technician of the…

So much science fiction from the 1960s, 70s and 80s has become science fact today.…

Five ways Retriever improves safety in the HVAC sector

Five ways Retriever improves…

While all industries have their safety challenges, the HVAC sector can be exposed to particularly…

Software should complement your workflow, not get in the way

Software should complement your…

There are many things that every business does and there are accepted ways of doing…

How Can Technology Reduce the Incidence of On-the-Job Injuries

How Can Technology Reduce…

Workplace accidents and on-the-job injuries cost businesses and the economy significantly. Data compiled by Safe…

First-Time Fix Rates and Why They're Important

First-Time Fix Rates and…

For companies relying on field service teams, there is a balancing act. How do you…

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