Resources from Retriever Communications
Apps vs browsers for…
Apps versus browsers: why an app-based approach is best for field service workers. ‘Is there…
Engage and empower –…
The last 18 months have been described as a big leveller, with organisations and individuals…
MARGOT HOEKSTRA – RETRIEVER…
A passion for making life as simple and intuitive as possible for the end customer…
How employee engagement can…
Unhappy and disengaged staff can be a business’ worst nightmare. Any organisation that has had…
What is real time…
As the name suggests, the term ‘real-time systems’ refers to systems that carry out tasks…
Field Service Software vs…
Have you ever held on to a pair of running shoes much too long? They’re…
7 Trends Reshaping the…
Of all the industries currently undergoing radical transformation, facility management has had to evolve quicker…
NIC GRANGE – RETRIEVER…
From university graduate to Chief Technology Officer, our long-serving employee Nic Grange takes us through…
Five Strategies to Improve…
Contracts aside, customers can sever their relationship with you at any time and go elsewhere.…
How to Measure the…
In February 2021 there was a press report about new rates for drivers working for…
Future Trends and Challenges…
Who among us is organised and proactive enough to think, ‘Six months have gone by…
How field workers can…
One of the most tried and tested truisms of life is that people like to…
How to Measure ROI…
In the simplest of terms, return on investment (ROI) measures the return on an investment…
Critical KPIs for Field…
Chris Calamos, CEO Retriever Communications gives insight into the Five Critical KPIs for Field Service…
Future of Maintenance vs…
Future of Maintenance vs Repairs – Part 2, our previous blog Part 1 discussed the…
Maintenance Versus Repairs –…
What was that your grandmother told you? ‘A stitch in time saves nine’? ‘Make hay…
Overcoming the challenges of…
By: Chris Calamos, CEO Retriever Communications Change. It may be as good as a rest,…
Efficiency, system, economy!
While parts of the world are still struggling with rising numbers of cases in the…
Safety of field service…
Ensuring the safety of field service workers while they carry out their tasks is now…
