Service Scheduling Software in Australia requires field workers to be organised by either by State or Region or Profession. For example, it is common to group all NSW based field workers and then further group them by Region (e.g. Sydney, Central Coast). Sometimes it is useful to group field workers by profession or primary expertise, for example mechanical and electrical technicians might be separated to ease the allocation of work. These groupings also allow Schedulers to divide up the field workers that they manage. Typically a single Scheduler is responsible for at least 20 field workers.
Retriever has over 20 years of experience in helping Australia businesses with their Service Scheduling needs. To find out more, check out our local Solution.