Four Ways to Create True Offline Capability
By Mary Brittain-White
Over the last few decades the phrase ‘we will resolve this offline’ has evolved. Originally, it meant a one-on-one follow-up meeting would take place to resolve the issue at hand. Today, offline is more commonly used as a term when discussing mobile apps, as in “Does your app work offline?” In the arena of industrial mobility the answer is important, and it needs to be yes.
End user acceptance remains the Holy Grail of field force automation. One example of this is a project where the ability to work outside of mobile coverage is removed because of IT work avoidance. After all, offline capabilities are hard to implement, and mobile coverage is essentially everywhere, right?
