MARGOT HOEKSTRA – RETRIEVER COMMUNICATIONS
A passion for making life as simple and intuitive as possible for the end customer led Margot Hoekstra to success as a user experience designer. Tell us how you ended up at Retriever and about your first role. Thirteen years ago I was looking for a job with a focus on design and project management, and a role became [...]
How employee engagement can drive your business forward
Unhappy and disengaged staff can be a business’ worst nightmare. Any organisation that has had to deal with the fallout of a disgruntled staff member, or former staff member, badmouthing it on social media or in anonymous online workplace forums knows this only too well. It leads to a negative atmosphere internally and can also have a devastating impact [...]
What is real time scheduling and why do you need it?
As the name suggests, the term ‘real-time systems’ refers to systems that carry out tasks in real time – generally, tasks that are time-sensitive and need to be carried out with some degree of urgency. In simple terms, real-time tasks relate to either controlling certain events or reacting to them. Air traffic control, for example, is something that must [...]
Field Service Software vs Spreadsheets?
Have you ever held on to a pair of running shoes much too long? They’re comfortable, they’re familiar and, besides, you’re just too busy to get along to the shoe shop and find yourself a new pair? But you know deep down that you really should. Shoe design improves all the time, your old shoes may be comfy but [...]
7 Trends Reshaping the Future of FM
Of all the industries currently undergoing radical transformation, facility management has had to evolve quicker than most. As a profession it has morphed dramatically from concierge and janitor-based roles to an industry that requires highly technical skills and knowledge across a wide range of disciplines. The last few years have seen this expand exponentially, even before the global disruption [...]
NIC GRANGE – RETRIEVER COMMUNICATIONS
From university graduate to Chief Technology Officer, our long-serving employee Nic Grange takes us through his journey at Retriever Communications since joining the company in 2004. Tell us how you ended up at Retriever and about your first role as a software engineer. In early 2004, I was just about to graduate from a software engineering degree at UTS and [...]