Finding it difficult to improve your bottom-line profit? You are not alone out there! The speed of transformation accelerated by Covid-19 global events has been unprecedented. Some organisations embraced it and fared well, but most organisations are struggling to keep up. Labour and skills shortages, supply chain issues, energy costs, all offset against customer expectations, [...]
Businesses today create, collect and store more data than ever before. But the value of data isn’t from its existence. The value comes from what we do with it. Information analysts have a model for this. They discuss the difference between data, information, knowledge and wisdom or insight. For a business, data is a tool [...]
There’s a lot more to effective asset management than knowing when you deployed a new piece of equipment and where it’s located. Knowing how well maintained that equipment is, its service status and whether it’s likely to need maintenance or if it’s reaching its end of life are all critical metrics that need to be [...]
Who among us is organised and proactive enough to think, ‘Six months have gone by – it’s time for me to book in a dental check-up’? We all have so many concerns and responsibilities that we have to attend to every day that these regular but rare commitments are very difficult to keep top of [...]
Retriever Communications, the leader in service lifecycle management and mobility solutions, and Gamma Solutions, leaders in enterprise mobility equipment, announced a collaborative approach to shift the burden of supporting devices from your IT team to external specialists. Introducing Device as a Service. A Device as a Service (DaaS) solution covers the supply of devices and their management, [...]
All businesses know that not being compliant can be costly and even, in a worst case scenario, downright dangerous. But governance of asset compliance requirements has traditionally been an arduous and labour-intensive task… A Non-negotiable Compliance is an intriguing word, isn’t it? In everyday usage it has a variety of meanings. It can even have [...]
Your field management strategy is critical to your overall strategy. But how do you balance efficiencies with increasing customer expectations? And be more proactive in your approach? A great field management strategy brings together digital tools that enable service teams to arrive on site, understand what problems they are there to solve and to be [...]
The last two years have been a roller coaster ride for businesses. Between seven-day lockdowns that lasted several weeks through to staff shortages caused by mandated isolation periods, it’s been challenging to keep track of changing rules and keeping businesses running. 2022 promises to be a little less chaotic, with lots of signs for optimism [...]
In today’s competitive economic environment, productivity is a top priority for every organisation employing field service workers. Above all they need to be confident that staff members who are out of sight are still always performing at their optimum level. It’s been well documented that even 15 to 30 percent improvements in productivity can be [...]
It has long been established that the HVAC industry is a significant contributor to rising CO2 levels. CNBC reports such building operations account for 28 percent of global greenhouse gas emissions and, therefore, are a major cause of climate change. But as the temperatures become more extreme, people are relying more and more on the [...]
